Delivery, transport and insurance terms

1. Delivery area

Shop orders are delivered only to addresses in mainland Spain. The Balearic Islands, Canary Islands, Ceuta, Melilla and other countries do not have automatic calculation and must be discussed directly with the winery.

2. Delivery calculation

Delivery is calculated from postcode zone, estimated weight and number of parcels. Each case or parcel is rated separately under its weight band. Kilograms above the final band are added at the configured extra-kilogram rate. Bottle and packaging weights, rates, surcharges and limits can be changed in administration. There is no automatic free delivery based on value or quantity; only collection from the winery is free. Requests above the automatic limits are treated as provisional special transport and remain subject to confirmation.

3. Optional transport insurance

Current optional insurance terms

Optional provisional additional cover. The amount is calculated by multiplying the total estimated parcel weight by the configured euro-per-kilogram rate, subject to the configured minimum and maximum. Selecting it does not itself conclude an insurance policy: the winery will confirm cover, final cost and applicable terms before the purchase is concluded. To report an incident, the packaging must be retained and photographs of the parcel, label and damage must be provided.

Current calculation rule: €0.10 per kg · minimum €0.50

4. Selection and recalculation

The customer may add or remove optional insurance during checkout. When it, the delivery mode, address or cart contents are changed, WooCommerce automatically recalculates delivery, insurance, taxes and total. The selection and the terms then in force are stored with the request.

5. Preparation and timing

Preparation starts after the winery confirms availability and payment. The stated timing is an estimate and may be affected by weekends, public holidays, busy campaigns or carrier incidents.

6. Address, receipt and packaging

The buyer must provide an accurate address and telephone number. The order will be handed to a person over 18. Bottles are prepared in protective packaging. If the parcel is dented, wet or visibly damaged, the recipient should record this with the carrier and photograph it before opening.

7. Incidents

Breakages, shortages or errors should be reported promptly to tienda@txakoli-uriarte.com, quoting the order number and attaching photographs of the parcel, label, inner packaging and affected product. The winery will assess replacement, refund or another solution according to the case and the cover confirmed.

Last updated: 3 August 2026.